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CDA has made completely functional Case Tracking & Acknowledgment System at One Window Operation

Islamabad: December 2nd, 2019: Capital Development Authority (CDA) has made completely functional Case Tracking and Acknowledgment System for informing / updating the applicants about the status and progress on their applications. Moreover, Queue Management System has also been made functional. After the activation of the system applicants would be informed about the progress on their applications through SMS Alert while activation of queue system will help submit applications systematically.

Furthermore, in order to improve the facility being provided at OWO Directorate formal SOPs has been issued. According to the SOPs OWO Directorate will ensure disposal of applications within given time frame. In this connection, directions have been issued that the SOPs issued by the Member Administration should be strictly complied.

It is pertinent to mention here that last week Chairman, CDA while taking notice of deactivation of Case Tracking and Acknowledgment System had directed the officers and staff of OWO Directorate, Estate Wing, I.T Directorate and other formations to clear the backlog during the weekly holidays and ensured the activation of system by Monday. In line with the directions of Chairman, CDA, officers and staff of these formations complied and provided the data and now on Monday the system has been made fully functional.